Programme Facilitator - East Coast

About this role

 Programme Facilitator

• Join a values-led organisation doing mahi that matters!
• Bring your strong communication and relationship building skills to a supportive team.
• Permanent, full-time opportunity available on the East Coast.

  

Mō te tūnga | About the role

Programme Facilitators support people in the care of Ara Poutama to understand and address the causes of their offending and assist them in creating crime-free futures. Using the principles of manaaki, kaitiaki, wairua, rangatira, and whanau, Programme Facilitators deliver a range of clinically designed therapeutic rehabilitation programmes, either individually or with a co-facilitator. At Ara Poutama we work collaboratively to treat those in our care and management with respect to uphold mana and dignity.

We appreciate diversity in our teams and welcome those from different backgrounds, cultures, education, and experience – we all share the ability to motivate and work alongside others, supporting them to make positive changes in their lives.

You will need a Full New Zealand Driver's License and a legal right to work in Aotearoa without restriction for a minimum of 24 months. 

We are in the business of facilitating positive change, if that sounds like something you are interested in, please read on to learn about the requirements of this exciting role.

 

Mōu | About you

We're looking for a new East Coast team member who can actively listen and understand the people in our care and are keen to help them gain insight into their problem behaviours. To undertake this role, you will need to be comfortable walking alongside people on their journey while consistently reflecting on your own practice.

Life experience is important to us, along with an alignment to our values. You will also be able to demonstrate the following:

• Excellent communication skills with a natural ability to engage and build relationships
• Cultural understanding including working under a tikanga Māori framework
• Resilience and flexibility – no two days will be the same
• Self-awareness, insight, and wellbeing with a focus on strong work/life balance
• Understanding of de-escalation and conflict resolution

To support you in the role, you will need to have an understanding of individual and group behaviour evidenced by tertiary education in psychology, social work, counselling or other relevant tertiary qualification and/or demonstrated experience within this or a similar related area.

 

Ngā pūkenga me ngā wheako | Skills and experience

So, what does a good Programme Facilitator look like?  These are some of the qualities that will make you stand out:

• Ability to perceive behaviour through the lens of psychological concepts
• An effective listener and communicator with the ability to build strong positive relationships with participants and other stakeholders
• Knowledge of, and/or willingness to learn about Māori culture, protocols and peoples and the ability to apply kaupapa Māori practice in your work
• Ideally have experience in delivering and facilitating therapeutic interventions, either individual or ideally, group therapy
• Comfortable having your practice reviewed and receptive to receiving regular constructive feedback with the confidence/maturity to grow and develop from this
• Report writing experience

 

Ngā painga | The benefits

The full range (Level 1 - 5) is $69,965 - $88,546 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.

Flexible working hours may be considered for successful applicants in this role.

 

Mō mātou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

 

Tono ināianei | Apply Now

To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.

When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

Applications close on: Tuesday 2nd September 2025.

If you have any questions or want to learn more about a career with us, contact LNRRecruitmentSM@corrections.govt.nz, or visit careers.corrections.govt.nz.